Frequently Asked Questions
View our frequently asked questions below. Please scroll to end for questions specific to a restaurant. If you have a question that is not listed below, please email us at reservations@rockpoolbarandgrill.com.au for Sydney or Melbourne locations or perthreservations@rockpoolbarandgrill.com.au for Perth location. Let us know which restaurant you are interested in visiting.
Our dress code is smart-casual.
First and foremost, we are a steakhouse, and are renowned for our beef and seafood credentials. For that reason, our vegan options are limited. We can, however, cater for most other dietary requirements. Please make note of your special dietary requirements when you make your online booking, and let your server know once you have been seated.
We have a range of delicious handmade desserts at Rockpool including our all-time favourite Catherine’s Passionfruit Pavlova. If you prefer to bring your own cake for a celebration, we charge a $9 per person cakeage fee.
Rockpool is a licensed restaurant with a phenomenal wine and bar beverage list. We don’t offer a BYO service.
We have halal-certified meat on the menu, however there is no separate halal preparation space in our kitchens.
Yes, we do at all of our restaurants.
We do not have high chairs at any of our restaurants.
We accept Rockpool Bar & Grill, Hunter St. Hospitality/Pacific Concepts, Good Food and Gourmet Traveller gift cards.
We require a credit card to guarantee a reservation, and we will charge a $50 per person no show fee for cancellations made within 4 hours of your booking time. This includes amendments to the number of guests attending.
The restaurant team may not be able to attend you’re your call immediately. Please leave a message, alternatively send an email to reservations@rockpoolbarandgrill.com.au for Sydney and Melbourne enquiries, or perthreservations@rockpoolbarandgrill.com.au for Perth enquiries.
We do not take bookings in the bars of any of our restaurants.
Please email our Sydney and Melbourne team on reservations@rockpoolbarandgrill.com.au or our Perth team on perthreservations@rockpoolbarandgrill.com.au and provide as much information as possible about your event.
Yes, we require a credit card to guarantee a reservation, and we will charge a $50 per person no show fee for cancellations made within 24 hours of your booking time. This includes amendments to the number of guests attending.
Rockpool Sydney
Santiago Aristizabal is our Executive Chef across all three Rockpool restaurants, and Head Chef at Rockpool Sydney. Santiago joined the Sydney team in 2009 as a casual chef on a student visa. The Colombian national has proven himself an integral part of the team, working his way up to Sous Chef then Head Chef. Considered by his fellow chefs as an excellent all-round culinary professional, and Rockpool Bar & Grill Sydney’s resident beef expert, Santi is an exceptional team leader.
Rockpool Bar & Grill Sydney is Australia’s most beautiful dining room. Situated in the sensational City Mutual Building, a 1936 Emil Sodersteen-designed American style art deco skyscraper, the dining style is simple and uncomplicated – perfectly wood fire-grilled meats and seafood from Australia’s very best producers – a perfect match to what is Australia’s greatest wine list.
With an emphasis on excellent produce and a precise and attentive service style, the adjoining bar is the perfect spot for pre or post-lunch and dinner drinks, or more relaxed dining experience.
All Visa, Mastercard, and AMEX credit card transactions incur a processing fee of 1.8%. Debit card (Visa & Mastercard) transactions incur a processing fee of 1.4% and EFTPOS, 1.15%. International cards incur a processing fee of 3.5%. 10% discretionary service charge applies to all groups of 6+. 10% surcharge applies on Sundays. 15% surcharge applies on all public holidays
Rockpool Melbourne
Rockpool Bar & Grill Melbourne was inspired by the great steakhouses of North America. With an uncompromising focus on excellent produce – in particular the meat program – beef sourced from only Australia’s very best producers, an outstanding wine list and sharp and enthusiastic service, this is a dining venue that offers a refined yet relaxed experience…the menu is simple and uncomplicated, the room luxurious.
All Visa, Mastercard, and AMEX credit card transactions incur a processing fee of 1.8%. Debit card (Visa & Mastercard) transactions incur a processing fee of 1.4% and EFTPOS, 1.15%. International cards incur a processing fee of 3.5%. 10% discretionary service charge applies to all groups of 6+. 10% surcharge applies on Sundays. 15% surcharge applies on all public holidays
Rockpool Perth
Brendan Owens took over the reins as Head Chef at Rockpool Bar & Gill Perth in August 2021. It followed a decade-long commitment to desserts for Brendan, who previously juggled Head Pastry Chef as well Senior Sous Chef responsibilities at Rockpool.
Prior to joining the Rockpool fold, Brendan was Head Pastry Chef at Melbourne’s Vue De Monde for three years. He has also worked at 2am: dessertbar in Singapore, as well as Restaurant Amusé in Perth.
Rockpool Bar & Grill Perth is a unique steakhouse concept, combining an impressive dining room, an open kitchen with its signature wood fire grill, a menu with an uncompromising focus on excellent produce and an extensive wine list showcasing 1350 wines from Australia and the World. This is entwined with informed and efficient service.
All Visa, Mastercard, and AMEX credit card transactions incur a processing fee of 1.8%. Debit card (Visa & Mastercard) transactions incur a processing fee of 1.4% and EFTPOS, 1.15%. International cards incur a processing fee of 3.5%. 10% discretionary service charge applies to all groups of 6+. 10% surcharge applies on Sundays. 15% surcharge applies on all public holidays
